SacWebTek* is a customer focused Information Technology consulting business for Sacramento County founded by Christopher Rhodes, a US Army veteran and technical services specialist for over 30 years.
We have grown from web development & design company to a full time IT services provider with a Small Business Certification from the State of California.
Customer Driven Focus!
SacWebTek is not driven by wealth. We strive to better ourselves and humanity by placing our clients needs ahead of our own. We also base our business using guidelines established by ITIL1, a widely accepted approach to IT service management in the world.
What is ITIL?
It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
The ITIL best practices are currently detailed within five core publications:
- ITIL Service Strategy
- ITIL Service Design
- ITIL Service Transition
- ITIL Service Operation
- ITIL Continual Service Improvement.
These five volumes map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service and finally, the monitoring and improvement phase of the service.
For more information on the ITIL Service Management approach and its benefits, Click Here!
1 - ITIL info obtained from axelos.com/itil